Personal Information Privacy Protection Policy with the MEDoctor Symptom Checker

Welcome to the MEDoctor symptom checker web site and application. We appreciate your interest in us and hope to make your on-line experience enjoyable and secure. Your privacy is very important to us and we will make every reasonable effort to safeguard any information we collect.

Protection of Medical Information with the MEDoctor Symptom Checker

MEDoctor practices policies that are intended to protect the confidentiality of personal information obtained from users in the course of its regular business functions. We are committed to protecting information about users, especially the confidential nature of any personal information (PI) we collect. Personal information is information that is capable of being associated with an individual through one or more identifiers including but not limited to, a Social Security number, a driver’s license number, a state identification card number, an account number, a credit or debit card number, a passport number, an alien registration number or a health insurance identification number, and does not include publicly available information that is lawfully made available to the general public from federal, state or local government records, or widely distributed media.

To this end, the MEDoctor Symptom Checker does not require that you identify yourself in any way other than an account name and password that you yourself choose. While the name you choose may be associated with you or your activities on the Internet (such as an email address), there is no requirement that it be so. MEDoctor considers the account name, password, and entered data to be sensitive information and restricts access to it.

The MEDoctor Symptom Checker will not use or share personal information with anyone outside the company except when permitted or required by federal and state law. All individuals who can access the systems to operate and maintain them are required to agree to the policies stated here before such access is permitted.

MEDoctor employees and contractors who maintain and monitor the system may access account names and passwords only as required by their job duties. We have in place a ‘least privilege’ policy which states that we may only access, use, or disclose personal information to complete a specific task and as required by law.

The MEDoctor Symptom Checker protects information by having physical, technical, and administrative safeguards in place. All our staff is also constrained to strict observance our our rules of confidentiality. As a reminder, our staff is composed of specialists in the field of arthritis, asthma and allergies, the flu and similar diseases, many forms of cancer and oncology, depression and others, diabetes, herpes and other skin infections, heart and cardiovascular diseases, hepatitis, HIV/AIDS, kidney diseases and phrenology, meningitis, throat and lung diseases, stomach and other endocrinology diseases, cervical cancer and other gynecological ailments, parasites, thyroid diseases, lupus, Lyme and other skin diseases, celiac disease, pancreatic diseases, hepatitis and many others.

HIPAA Notice of Privacy Practices

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Law in the United States allows users the right to receive a notice that describes how individual health information may be used and/or disclosed and how to acquire access to this information. As the MEDoctor Symptom Checker does not seek to identify users in any way other than a self-generated user name and password, information collected by the system is not considered ‘personal information’ under the HIPAA law. Even so, MEDoctor restricts access to the user name, password, and interview information, and will not reveal usernames or passwords in association with interview data outside of those personnel who must have access to it in order to operate and maintain the system, except when required to do so by law.

Contacting MEDoctor Symptom Checker

MEDoctor can be contacted by sending an email to Contact

Web Privacy Statement

What information will MEDoctor collect?

Information is collected in several ways on our websites:

  1. You will be asked to establish an account on our web site. It is our intention that you will be able to access your prior interview data in the future, and thus we need some means to identify you as the person authorized to access this information. There is NO requirement that this identifier be a name that can be associated to you individually in any way. Personal information will not be collected from you without your knowledge. Providing personal information is always voluntary.
  2. We do not use “cookies” or any other technology to track your access to this site, other than normal audit logs that are used solely for the operation and maintenance of the web site. The web browser you access MEDoctor with may retain some information entered during the course of an interview, but the MEDoctor system uses technical measures to request that it not do so to the best of our ability. To that end, we do remind you of safe usage practices when using your browser. It is also possible that the computer system or device you are using to access the MEDoctor site is collecting information about how it it being used, but that is not under the control of MEDoctor. We do advise you to be cautious about using publicly accessible devices such as those in kiosks and public facilities.
  3. Data entered during the course of an interview is retained so that you may access it at a later time. In addition, it may be used for improving the efficacy of the MEDoctor system and to support valid, approved medical research. When used for these purposes, the data will be used in a form that will not include an account name or internal record number – this data is essentially anonymous. The data provided for these uses will include only medically-relevant information used to develop the medical pre-diagnosis.

Linking to Other Sites

MEDoctor may provide links to other web sites not owned or controlled by MEDoctor on our web sites. While we do our best to ensure your privacy, we cannot be responsible for the privacy practices of other sites. A link to a non-MEDoctor web site does not constitute or imply endorsement by MEDoctor. Additionally, we cannot guarantee the quality or accuracy of information presented on non-MEDoctor web sites. We encourage you to review the privacy practices of any web site you visit.

What if I don’t want information about me to be collected?

Using the MEDoctor web site is entirely up to you. We make every effort to NOT collect personal information by not requiring you to personally identify yourself in order to use the system.

How will information collected about me be used by MEDoctor?

Information you share with us will be used in several ways that let us serve you better. We may use this information to perform administrative, technical, hosting or other functions that help us manage and improve our site and deliver new functionality to you. We may also disclose anonymous data to third parties to support medical research. Data revealed in all these cases will NOT provide any means to trace your information back to you, individually. Finally, we may be required under US law to reveal specific records under a court order. In such cases, MEDoctor will seek to ensure that the order is indeed legal and valid and will do its best to limit such access to the minimum necessary to satisfy the order.

Use of Electronic Mail

We may provide email links on our site to further facilitate communication between MEDoctor and you. Information collected through electronic mail may be shared with our employees or other third parties that perform services on our behalf. Electronic mail to MEDoctor is not a secure and confidential means of communication. Non-encrypted electronic communications may be accessed and viewed by other Internet users without your knowledge and permission while in transit to us. Therefore, we recommend that you NOT include any information you consider sensitive when communicating to us using electronic mail.

PriceWaterHouseCoopers Privacy and Security
Review and Risk Assessment